Personas Training

Personas Training Course Description: While personas are a commonly used tool, their creation and utilization can vary widely across cross-functional teams. This Personas Training aims to bridge the gap by providing you with the expertise to develop personas that are not only meaningful and credible but also serve as powerful design tools for enhancing user […]

Journey Mapping Training

Journey Mapping Training Course Description: Customer Journey Mapping (CJM) helps trace a customer’s experience through time, space, and diverse channels. This Journey Mapping Training gives you the expertise to construct robust journey maps, facilitating critical decisions in UX design and CX experiences. Gain insights into the complexities of cross-channel experiences and identify areas requiring attention. […]

Design Systems Training

Design Systems Training Course Description: In UX Management (see related training), the importance of creating reusable tools that embody the best UX practices is key. This is where Design Systems come in.  These toolkits offer effective strategies to make design work easier and more effective. However, a Design System is more than just a Style […]

Design Thinking 2.0 Training

Design Thinking 2.0 Training Course Description: Design Thinking, a close cousin of Human-Centered Design, serves to uncover innovative solutions that address customer pain points with precision and empathy. The method has some limits. This Design Thinking Training provides a modified framework for discovering new ideas, harnessing empathy correctly, and rapidly sketching to ideate transformative solutions.  […]

UX Writing Training

UX Writing Training Course Description: At its heart, UX writing revolves around the deliberate use of words to seamlessly align with UX process. This UX Writing Training teaches strategies to support user task completion, drive conversion behavior, and optimize content design to enhance navigation and flow across websites and mobile experiences.  Course Highlights: Developing a […]

Accessibility Training

This Accessibility training embraces the spirit of universal access to Web and Mobile content for all. Optimizing your design for accessibility helps you stay compliant while optimizing your code for Assistive Technology access. In this course, we will teach you practical ways to understand and optimize for accessibility for both Web and Mobile guidelines and […]

Visual Design for UX Training

Visual Design for UX Training Course Description: This Visual Design for UX Training is designed to enrich and expand your mastery of Visual Design. You will gain hands-on experience in utilizing UX techniques to ideate and effectively communicate your UI/UX Design concepts. This training enhances your expertise, enabling you to make research-driven visual design decisions […]

Emotion Design training

Emotions are critical to any user experience. UX Designers need to understand how to leverage Emotion Design. This includes methods for capturing, enhancing, and measuring emotional value generated from a design or Customer Experience.  Course Description: This Emotion Design Training offers a comprehensive exploration of emotions’ pivotal role in shaping user experience and service strategy. […]

Service Design Training

Course Description: Service Design, a Human-Centered Design approach, identifies and fixes inefficiencies and disconnects in service or product-service delivery. This Service Design Training provides a comprehensive understanding of Human-Centered Design principles as applied to service or product-service delivery optimization. This training will help you identify and rectify inefficiencies and gaps in service delivery. This will […]

Lean UX Process Training

Lean UX process Training Course Description: UX teams and processes that operate outside of an Agile framework can run into problems. Lean UX provides a set of techniques and approaches that can speed up collaboration, communication, and user advocacy. Learn to navigate Agile processes while enhancing collaboration, communication, and user advocacy. This training offers practical […]

e-commerce Conversion Training

Course Description: Optimizing customer conversion is undeniably one of the most important activities that can significantly amplify your sales performance, elevate lead generation efforts, and lift conversions. Understanding user experience e-commerce nuances can help improve conversion rates. This e-commerce conversion training delves deep into the essential components of customer decision-making behavior, equipping you with the […]

UX Metrics: Data Driven Design Training

UX Metrics: Data Driven Design Training Course Description: Effective UX design serves both user and business objectives. Blending this for maximum Return on Investment (ROI) requires the use of UX practices and data-driven design decisions. This UX Metrics: Data Driven Design Training gives you with the tools and techniques for strategically identifying, tracking, and responding […]

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